Frequently Asked Shipping Questions

1. What is the delivery time?
2. I live in California; can I pick up the heater today, tomorrow? Can I get a discount because I'm picking it up?
3. What is your return policy for heaters? Do I have to pay for return shipping?
4. Do I have to pay sales tax?

What is the delivery time?

Your purchase will ship out of our warehouse on the third business day after your order is placed.

I live in California; can I pick up the heater today, tomorrow? Can I get a discount because I'm picking it up?

Please allow one business day to arrange for pickup at our Ontario, CA location. No further discounts apply.

What is your return policy for heaters? Do I have to pay for return shipping?

If you purchase a product that you do not like, you can return it at your expense back to the shipping address. There will be a 10% restocking fee.

Do I have to pay sales tax?

We charge sales tax only on products delivered into the state of California or picked up at our Ontario, CA location.