Patio Heater dot info View Cart Dana Point, CA  92629
Toll Free: (877) 687-5687
Free shipping on all heaters
Patio HeatersForced Air HeatersConvection HeatersShipping FAQProduct FAQContact UsHome

 

Portable Heater Frequently Asked Questions

 

• Patio Heater FAQ's

  1. What color is the optional patio heater cover?
  2. What is the required clearance around my patio heater?
  3. Can I use the patio heater on my enclosed patio?
  4. Can I use the patio heater on grass, or does it have to be on concrete?
  5. During operation, will the base of the patio heater get hot?
  6. Are propane tanks included with the large patio heaters?
  7. What is the tilt safety switch?
  8. What tools do I need to assemble the patio heater?
  9. How long does it take to assemble a patio heater?
  10. How long will a 20lb. tank last?
  11. I have a natural gas hookup on my patio. How do I connect my natural gas patio heater to this line?
  12. Will the wind blow my heater out?
  13. Is it easy to knock the patio heater over?
  14. What is the difference between the large single dome and the triple dome patio heaters?
  15. Four of your heaters all heat an 18-20' circle around the heater, but some heaters cost substantially more than others. Why?
  16. What's the difference between the IPP E1 and the IPP E3 heater engines?
  17. Why is the ES235000 so expensive? It has the same IPP E3 engine as less expensive units, and heats the same area.
  18. How do I light my patio heater?
  19. Why won't my pilot light?
  20. Why does my pilot light, but goes out when turned on high or low?
  21. Why is my burner flame low?
  22. My unit burns low or won't burn long when it is below 40°F outside. Why is this?
  23. Why do I get a yellow flame and black smoke?
  24. Should I remove the white ring inside the emitter screen when I assemble my heater?
  25. While assembling my patio heater, I am having difficulty connecting the quick connect fitting. What is the problem?
  26. I turn, and turn, the screws to mount the pole to the engine but they never get tight. What is wrong?
  27. Can I convert my propane patio heater into a natural gas patio heater?
  28. What does the patio heater warranty cover?
↑ Back to Top

• Tabletop Heater FAQ's

  1. Does the tabletop heater radiate visible light that might attract bugs?
  2. Why is my burner flame low?
  3. My unit burns low or won't burn long when it is below 40°F outside?
  4. Why does my regulator freeze up when using the 16oz cylinders?
  5. Can I purchase an adapter that will allow me to use a larger cylinder than the 16oz?
  6. Why do I need to hold in the knob to keep the unit lit?
  7. ODS: What ODS stand for?
  8. ODS: What is the requirement?
  9. ODS: What/who is affected and when?
  10. ODS: Why was the change made?
  11. ODS: U.S. Consumer Product Safety Commission (CPSC) Press Release
↑ Back to Top

• Forced Air Heater FAQ's

  1. My automatic ignition heater has no spark.
  2. My piezoelectric ignition heater has no spark.
  3. My propane heater runs for 10-15 minutes then shuts off.
  4. My kerosene heater shuts off within a few seconds.
  5. How do I determine the required tank size for my forced air propane heater?
  6. Can I use any fuel other than kerosene in my kerosene forced air heater?
  7. My heater has spark but will not ignite.
  8. My kerosene heater motor starts, but the heater will not light.
  9. My kerosene heater works with the upper shell off, but not with it on.
  10. Can I duct my propane, kerosene, or natural gas forced air heater?
  11. Can I use my propane, kerosene, or natural gas forced air heater inside my home?
  12. How much fresh air must I provide in order to safely use my heater?
  13. How can I use my forced air heater without electricity?
↑ Back to Top

• General Questions

  1. What size heater do I need?
  2. How large a cylinder/tank do I need? (LPG)
  3. What is your return policy for heaters? Do I have to pay for return shipping?
  4. I live in California; can I pick up the heater today, tomorrow? Can I get a discount because I'm picking it up?
  5. What is the delivery time?
↑ Back to Top

Patio Heater FAQ Answers

What color is the optional cover?

The optional cover is black. We offer one cover for the small dome patio heaters, and another for the large dome patio heaters.

↑ Back to Patio Heater FAQ's

What is the required clearance around my patio heater?

The required clearance around your patio heater is three feet above and three feet around your patio heater.

↑ Back to Patio Heater FAQ's

Can I use the patio heater on my enclosed patio?

The patio heater must be used in an open areas only. Patio heaters are not to be used indoors.

↑ Back to Patio Heater FAQ's

Can I use the patio heater on grass, or does it have to be on concrete?

A hard level surface is recommended. Placing the unit on a surface that is not hard and level can cause the unit to perform poorly or shut off due to activation of the safety tilt switch.

↑ Back to Patio Heater FAQ's

During operation, will the base of the patio heater get hot?

No. Only the emitter screen and dome will be hot.

↑ Back to Patio Heater FAQ's

Are propane tanks included with the large patio heaters?

No, the propane tanks are not included with our large patio heaters.

↑ Back to Patio Heater FAQ's

What is the tilt safety switch?

This is a safety feature on the ES233010, ES233000 and ES235000 heaters. The gas will automatically turn off if the unit is tilted more than 18°

↑ Back to Patio Heater FAQ's

What tools do I need to assemble the patio heater?

We provide a hardware pack in all of our units that include all the necessary tools to assemble the product.

↑ Back to Patio Heater FAQ's

How long does it take to assemble a patio heater?

Each heater assembles in less than two hours.

↑ Back to Patio Heater FAQ's

How long will a 20lb. tank last?

The patio heater will operate for approximately 10 hours when a 20lb. tank is used.

↑ Back to Patio Heater FAQ's

I have a natural gas hookup on my patio. How do I connect my natural gas patio heater to this line?

We recommend that you contract a professional technician (such as a plumbing or heating specialist) to install your heater.

↑ Back to Patio Heater FAQ's

Will the wind blow my heater out?

Our patio heaters are designed to be operated in winds up to 10MPH. If the wind speed exceeds 10MPH, the heater will blow out and the gas will shut off.

↑ Back to Patio Heater FAQ's

Is it easy to knock the patio heater over?

All models except the 153100 are designed with a weight plate in the base of the unit for stability. Most units weigh over 60lbs and if you have a 20lb cylinder inside the shroud cover, it will increase the stability and weight of the product. The chances of it being accidentally tipped over are minimal.

↑ Back to Patio Heater FAQ's

What is the difference between the large single dome and the triple dome patio heaters?

The triple dome directs the heat into three separate areas. The large dome radiates the heat into one area below the dome.

↑ Back to Patio Heater FAQ's

Four of your heaters all heat an 18-20' circle around the heater, but some heaters cost substantially more than others. Why?

The commercial-duty patio heaters are built with higher grades of stainless steel to withstand the rigors of the commercial environment, while the residential patio heaters are designed to be more economical in less demanding environments. Also, the more expensive ceramic insulator core used in the commercial-duty patio heaters distributes heat more evenly than those of the residential patio heaters.

↑ Back to Patio Heater FAQ's

What's the difference between the IPP E1 and the IPP E3 heater engines?

Although both engines produce 40,000 BTU's, IPP E3 engines are designed with a ceramic insulator core that will heat and distribute more evenly and efficiently.

↑ Back to Patio Heater FAQ's

Why is the ES235000 so expensive? It has the same IPP E3 engine as less expensive units, and heats the same area.

The grade and thickness of the stainless steel used are superior to that used in the less expensive patio heaters, and the triple dome and cylinder shroud base are designed to be stronger for commercial duty.

↑ Back to Patio Heater FAQ's

How do I light my patio heater?

  1. Turn gas on at tank.
  2. Push control knob in and rotate to pilot position - allow depression of knob for up to 2 minutes to allow the flow of gas to go through the gas line.
  3. Push ignitor button once, pilot light flame will appear and be visible in viewing hole below main burner.
  4. Turn control knob into high position and then adjust if you prefer low setting.
↑ Back to Patio Heater FAQ's

Why won't my patio heater pilot light?

It may be that your cylinder is malfunctioning, cylinder has a leak, or the pilot is clogged. Please see steps below to troubleshoot. Note: Regular maintenance is critical to the successful operation of your patio heater.

  1. Is the cylinder valve closed? If so, open the cylinder valve but not fully.
  2. Check to see if you can light it manually. If the unit lights manually but not with igniter, service or replace igniter switch.
  3. Ensure that there is no air in the gas line. Open the gas line and bleed it (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas.
  4. There may be a blockage in the orifice or pilot tube. Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or perform poorly.
  5. Is the regulator hose pinched or kinked?
  6. Clean the pilot assembly: Download and follow the correct cleaning instructions.
↑ Back to Patio Heater FAQ's

Why does my pilot light, but goes out when turned on high or low?

It may be that your cylinder is malfunctioning, cylinder has a leak, or the pilot, venturi tube or burner ports are clogged. Please see steps below to troubleshoot. Note: Regular maintenance is critical to the successful operation of your patio heater.

  1. Is the cylinder functioning properly and at least 2/3 full?
  2. If the pilot lights but in turning knob to the on position the unit goes out, then this is caused by a blockage in the pilot. Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or poor performance.
  3. Connection between gas valve and pilot assembly may be loose. Tighten connection and perform leak check.
  4. Clean the pilot assembly: Download and follow the correct cleaning instructions.
  5. Make sure that the tip switch connection is good.
  6. Replace the thermocouple.
↑ Back to Patio Heater FAQ's

Why is my burner flame low?

  1. Gas pressure may be low. Turn cylinder valve OFF and replace cylinder.
  2. Outdoor temperature is less than 40ºF and tank is less than 1/4 full. Use a full cylinder.
  3. Supply hose may be bent or kinked. Straighten hose.
  4. There may be a blockage in the orifice or pilot tube. Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or perform poorly.
↑ Back to Patio Heater FAQ's

My unit burns low or won't burn long when it is below 40°F outside. Why is this?

Propane needs to be at its boiling point to give the best output. At or below 40°F propane starts to liquefy and will not give good performance.

↑ Back to Patio Heater FAQ's

Why do I get a yellow flame and black smoke?

This is because you have a blockage in the burner venturi tube or your heater is in a windy condition. In any case this can be fixed by cleaning the venturi tube and placing your heater in a less windy area.

↑ Back to Patio Heater FAQ's

Should I remove the white ring inside the emitter screen when I assemble my heater?

NO! The white ring is not packing material, but a fiberglass insulator that increases the heater's efficiency.

↑ Back to Patio Heater FAQ's

While assembling my patio heater, I am having difficulty connecting the quick connect fitting. What is the problem?

The Control Valve fitting must be held perfectly vertical when attaching the quick connect fitting. If the alignment is not correct you could have a problem securing the fitting. Should you have difficulty, loosen the three screws that hold the engine assembly to the top of the pole. Wiggle the engine assembly while pushing up on the gas pipe assembly from inside the cylinder compartment. If that still does not work, loosen the brass nut that secures the control valve in place, and try again. Be sure to retighten the nut and screws once you successfully make this connection.

↑ Back to Patio Heater FAQ's

I turn, and turn, the screws to mount the pole to the engine, but they never get tight. What is wrong?

Be sure not to over-tighten any screws when assembling your patio heater. Doing so can cause damage to the screws or pipe threads. It is possible that the threads of the screw have stripped. These screws are a 1/4-20 thread, and can be replaced with another 1/4-20 screw. It is also possible that the threads on the pole have stripped. Inspect the threads carefully, and if this is the case, you should order another pole by calling us at (877) 687-5687.

↑ Back to Patio Heater FAQ's

Can I convert my propane patio heater into a natural gas patio heater?

NO! Our propane patio heaters are designed, tested and approved for propane use only. Conversion kits are not available. Propane patio heater regulators supply 11" WC and natural gas requires 7" to 10" WC. Also, propane gas line tubing is made of copper and natural gas requires stainless steel.

↑ Back to Patio Heater FAQ's

What does the patio heater warranty cover?

The patio heater warranty covers manufacturing defects in the product only. Should a component of the heater prove defective, we will cover the cost of the replacement part and the freight costs (within the contiguous 48 United States) to deliver the replacement part to you.

↑ Back to Patio Heater FAQ's

Tabletop Heater FAQ Answers

Does the tabletop heater radiate visible light that might attract bugs?

Bugs are more attracted to light emitted from an electrical source (such as an outside light fixture) rather than a heat source with an open flame. It is uncommon to see bugs in or around the tabletop heater due to the light emitted by the flame. Insects may however be attracted to the heat radiating from the unit.

↑ Back to Tabletop Heater FAQ's

Why is my tabletop heater flame low?

  1. Gas pressure may be low. Turn cylinder valve OFF and replace cylinder.
  2. Outdoor temperature is less than 40°F and tank is less than 1/4 full. Use a full cylinder.
  3. Supply hose may be bent or kinked. Straighten hose.
  4. There may be a blockage in the orifice or pilot tube.
  5. Bugs and spiders get into the pilot assembly, venturi tube and burner ports causing the unit to either not light or poor performance.
  6. Clean the pilot assembly: Download and follow the correct cleaning instructions
↑ Back to Tabletop Heater FAQ's

My unit burns low or won't burn long when it is below 40°F outside?

Propane needs to be at a boiling point to give the best output. At or below 40°F propane starts to try to liquefy and will perform poorly.

↑ Back to Tabletop Heater FAQ's

Why does my regulator freeze up when using the 16oz cylinders?

  1. Smaller tanks freeze because there is not as much propane to liquefy.
  2. The propane tank is connected directly to the regulator instead of hose. Connect a hose between the regulator and tank, which will allow the cold propane to heat up a little.
↑ Back to Tabletop Heater FAQ's

Can I purchase an adapter that will allow me to use a larger cylinder than the 16oz?

Yes. You can purchase a regulator adapter hose at most hardware stores that will allow the use the 20lb cylinders.

↑ Back to Tabletop Heater FAQ's

Why do I need to hold in the knob to keep the heater lit?

We recommend that you use the 20lb cylinders instead of the 16oz; the 16oz. cylinders can cause your regulator to freeze.

  1. Check your connection on back of control valve.
  2. Check the tip switch connections.
  3. Clean the burner and orifice with bottle brush.
  4. Make sure that the thermocouple is engulfed in the flame.
↑ Back to Tabletop Heater FAQ's

ODS: What ODS stand for?

Oxygen Depletion System.

↑ Back to Tabletop Heater FAQ's

ODS: What is the requirement?

The new requirement is Consumer Safety Administration (CSA) International Requirement 5.90 U.S. For Gas-Fired Infrared Patio Heaters, 5th Edition, January 27, 2003. This edition is essentially the same as the previous edition with a change in the combustion requirements for table top patio heaters to include those of ANSI Z21.63-2000/CSA 11.3-2000 Standard for Portable Type Gas Camp Heaters. The requirement states that:

To meet the combustion requirement an oxygen depletion sensing (ODS) pilot is employed. This is a special pilot assembly that causes the heater to shut-down in the case of low-oxygen atmosphere. Generally, an ODS pilot is designed to extinguish and shut off the fuel valve before the oxygen level drops to 18% in a closed room condition.

↑ Back to Tabletop Heater FAQ's

ODS: What/who is affected and when?

Note that the combustion requirement is specific to table top patio heaters manufactured on or after the effective date of the requirement. This requirement has an effective date of February 1, 2004 . The effective date is a cut-off date for manufacturing of non-ODS table top patio heaters. Non-ODS table top patio heaters that have been produced already as of that date may be offered for sale.

↑ Back to Tabletop Heater FAQ's

ODS: Why was the change made?

The change to the requirement was driven by the Consumer Product Safety Commission as a result of a death associated with the apparent misuse of a Brinkmann outdoor table top heater by a consumer. The consumer apparently used a product intended for outdoor use to heat the inside of a camper and died as a result of carbon monoxide poisoning. Refer to the CPSC press release, below. Note that the press release refers to CSA Req. 4.98 for Gas-Fired Portable Heaters for Recreational and Commercial Use. CSA Req. 4.98 (June 1, 2000) applies to INDOOR gas-fired heaters up to 10,000 BTU/Hr. The CPSC is rightfully directing consumers who wish to heat enclosed areas to products that are specifically certified to the INDOOR CSA requirement.

↑ Back to Tabletop Heater FAQ's

ODS: U.S. Consumer Product Safety Commission (CPSC) Press Release

U.S. Consumer Product Safety Commission (CPSC) Press Release
CPSC Alerts Outdoor Enthusiasts: New Portable Heaters Can Save Campers' Lives - ODS technology will help prevent CO poisoning deaths

WASHINGTON, D.C. - This summer, as friends, families, and outdoor enthusiasts head out to campsites, the U.S. Consumer Product Safety Commission (CPSC) is announcing that there is a new generation of portable heaters with a safety device that can prevent the tragic loss of life due to carbon monoxide (CO) poisoning. The new heaters are equipped with an oxygen depletion sensor (ODS) and are safer to use when camping. If oxygen levels start to fall, this sensing technology automatically shuts down the heater before it can produce serious levels of CO.

Unlike earlier portable heaters that do not have an ODS and are intended for outdoor use only, the new ODS-equipped heaters are specifically designed for indoor use. They can be safely used inside tents, cabins, and campers, but it is essential that users comply with the manufacturers' instructions to ensure that there is adequate ventilation. CPSC still recommends shutting off any camping heater or lantern before going to sleep.

CPSC estimates that in 1998, the latest year for which data are available, 18 people died due to carbon monoxide poisoning associated with using camping heaters indoors. Many of these deaths could have been prevented if the victims had been using the new heaters. These deaths occurred when consumers brought radiant camping heaters that used 1 lb. propane tanks (but did not have an ODS) inside tents, campers, and other vehicles, thus exposing themselves to high levels of CO.

"CPSC wants all consumers to know that there is a new generation of portable heaters that are safer to use when camping," said Jacqueline Elder, Acting Director of CPSC's Office of Hazard Identification and Reduction. "Carbon monoxide poisoning is a silent killer that has taken the lives of many first-time and even experienced campers. The new, safer heaters prevent CO deaths by automatically shutting off the heater if oxygen levels start to fall."

CPSC worked closely with the American National Standards Institute (ANSI) Camping Equipment Subcommittee and the industry to develop and implement a new standard for 1 lb. portable heaters. The ODS technology on these heaters senses when the oxygen level in a tent or camper drops below 18 percent. If this occurs, the ODS closes the gas valve and shuts off the heater, preventing the production of dangerous levels of CO.

Consumers can find the safer heaters under various brands in major retail stores nationwide. Consumers need to ensure that they purchase portable heaters that meet the current standard. The new heaters can be identified by labels on the package that read in part, "Designed for Indoor Use", "Low Oxygen Automatic Shut-Off System", and "Oxygen Depletion Sensor" or by a star with the words "CSA 4.98".

CO is a silent killer, so CPSC has developed the following guidelines to prevent this colorless, odorless gas from poisoning you, your family or friends:

The surfaces of the heaters are extremely hot - always locate the heater away from traffic and combustible materials.

↑ Back to Tabletop Heater FAQ's

Forced Air Heater FAQ Answers

My automatic ignition heater has no spark.

There is an insufficient ground to or in the heater. This could be the result of a loose wire at the electrode or direct spark igniter, a cracked electrode or damaged direct spark igniter. You may need to replace the electrode or direct spark igniter. You may purchase parts from us or any other parts dealer listed in your owner's manual.

↑ Back to Forced Air Heater FAQ's

My piezolectric ignition heater has no spark.

There may be a loose electrode wire, a loose piezo nut, a cracked electrode or a damaged piezo. If the electrode is cracked, you will need to replace it. The piezo is normally good if there is resistance when pushing in followed by a snap when fully depressed. If you need to purchase a part, please contact us or refer to the parts dealer section of your owner's manual.

↑ Back to Forced Air Heater FAQ's

My propane heater runs for 10-15 minutes then shuts off.

First, check fuel supply. The tank may be near empty or too small for the heater. Ambient temperature of the air in which the unit is drawing into the combustion chamber may be too high - greater than 85 degrees F. If using the heater in an enclosed space, you may put a couple of #4 star washers between the thermal switch and combustion chamber to give an air space, which will allow the unit to run.

↑ Back to Forced Air Heater FAQ's

My kerosene heater shuts off within a few seconds.

If your heater is a HSI (Hot Surface Ignition) unit, check the photocell to see that it is clean and pushed all the way into the photocell bracket. If these were correct, check the safety control. On models using spark plugs, you can temporarily bypass the photocell by tying the blue wire from the safety control with all the white wires. With the photocell bupassed and the unit still shuts off, the control will need to be replaced. If your heater has a hot surface igniter, you will need an HA1170 flame simulator device to diagnose the safety control. Once you have this device, follow the instructions included with the package to test the igniter.

↑ Back to Forced Air Heater FAQ's

Can I use any fuel other than kerosene in my kerosene forced air heater?

You may use kerosene, number one fuel oil, or diesel fuel. You will notice an increase in odor when using diesel fuel. You will need to perform more frequent maintenance of the spark plug and filters. You may need to use an additive when the temperature gets below freezing to keep the fuel from congealing.

↑ Back to Forced Air Heater FAQ's

My heater has spark but will not ignite.

This could be caused by low fuel supply, incorrect inlet pressure, bent fan blades, damaged or defective sail switch or fuel valve, or if the tank valve is not completely open. Refer to owners manuals for your specific model for further troubleshooting instructions.

↑ Back to Forced Air Heater FAQ's

My kerosene heater motor starts, but the heater will not light.

If you have a spark plug model: first check the spark plug to see if it is cracked or gapped wrong. If the plug is cracked, you must replace it. If it is gapped wrong, re-gap the plug to .55-.85 inches. Next, connect the transformer or electronic igniter to a properly gapped spark plug. Establish a good ground between the plug and heater. Plug in the heater cord and observe for spark between electrodes. If the ground is good and a spark does not jump the gap, the transformer or igniter will need to be replaced.

If you have a hot surface igniter model: first check for a broken igniter. If broken, replace the ignitor. Check resistance in the ignitor. The resistance should be between 30-175 ohms across the igniter leads.

↑ Back to Forced Air Heater FAQ's

My kerosene heater works with the upper shell off, but not with it on.

You may have a problem with the fuel/air mixture such as an air leak, incorrect air pressure or a fuel blockage. Look for the following: cracked end cover, air/fuel line leak, air/fuel fittings leaking on burner head, blocked fuel filter, or blocked nozzle. Check pump pressure with an appropriate air gauge. The correct pressure level is listed in the owner's manual.

↑ Back to Forced Air Heater FAQ's

Can I duct my propane, kerosene, or natural gas forced air heater?

NO! Adding ducts or pipe work will cause heat build up in the heater causing poor combustion and the motor to burn out. Adding ducts or pipes to the heater will void the warranty. There are no acceptable venting procedures that would allow a heater of this type to be used in an indoor, residential application.

↑ Back to Forced Air Heater FAQ's

Can I use my propane, kerosene, or natural gas forced air heater inside my home?

NO! The kerosene, propane, or natural gas construction heaters may not be used for home heating, even temporarily. This heater is designed to operate on a construction site or similarly open environment. The heater can be used in semi-closed buildings if the proper amount of fresh air is provided per the instructions for ventilation air in the owner's manual. If the heater is used in a tight structure, such as a home, potentially dangerous gases, like carbon monoxide, can accumulate in the building. There are no acceptable venting procedures that would allow a heater of this type to be used in an indoor, residential application.

↑ Back to Forced Air Heater FAQ's

How much fresh air must I provide in order to safely use my heater?

You must provide at least a three square foot opening of fresh, outside air for each 100,000 BTU's of heat. This equation is listed in your owner's manual.

↑ Back to Forced Air Heater FAQ's

How can I use my forced air heater without electricity?

None of the forced air heaters can be used without electricity. The fan on the heaters requires 110 volts AC electrical current to operate.

↑ Back to Forced Air Heater FAQ's

General Heater FAQ Answers

What size heater do I need?

To determine the correct size heater for your heating needs, you will need to use the following equation:

Cubic feet of area x .133 x desired temperature rise = BTU size needed.

Please note that in breezy or windy conditions, a larger heater will be required.

↑ Back to Forced Air Heater FAQ's

How large a cylinder/tank do I need? (LPG)

In order to obtain satisfactory performance from your portable propane heater, you must use a tank of sufficient size to assure vaporization of the propane it contains at the temperature at which the tank is stored and used. To determine an adequate cylinder/tank capacity for your portable propane heater, consult the table below:

Vaporization Rates of LPG Cylinders/Tanks
Size→
Temp↓
20 lb. 30 lb. 40 lb. 100 lb. 200 lb. 420 lb.
Output in BTU's per hour - Vertical Cylinder 25% full - Minimum Cylinder Pressure 10 PSI
+60°F 24,000 32,000 40,100 79,700 125,900 185,500
+50°F 21,200 28,300 35,500 70,600 111,500 164,300
+40°F 18,450 24,700 31,000 61,500 97,200 143,100
+30°F 15,700 21,000 26,400 52,400 82,800 122,000
+20°F 13,000 17,300 21,800 43,300 68,400 100,700
+10°F 10,250 13,700 17,200 34,200 54,000 79,500
0°F 7,500 10,000 12,600 25,000 39,500 58,300
-10°F 4,780 6,400 8,000 16,000 25,300 37,100
-20°F 2,050 2,700 3,400 6,800 10,700 15,900

To estimate the burn time per cylinder/tank, simply divide the total BTU capacity of the cylinder/tank found in the table below by the output energy of your portable propane heater:

Total BTU Capacity of Various LPG Cylinders/Tanks
Size in Pounds Capacity in Gallons Total BTU Capacity
20 4.8 441,600
30 7.1 653,200
40 9.5 874,000
100 23.8 2,189,600
200 47.2 4,342,400
420 99.1 9,117,200

What is your return policy for heaters? Do I have to pay for return shipping?

If you purchase a product that you do not like, you can return it at your expense back to the shipping address. There will be a 10% restocking fee.

↑ Back to General Heater FAQ's

I live in California; can I pick up the heater today, tomorrow? Can I get a discount because I'm picking it up?

Please allow one business day to arrange for pickup at our Ontario, CA location. No further discounts apply.

↑ Back to General Heater FAQ's

What is the delivery time?

Your purchase will ship out of our warehouse on the third business day after your order is placed.

↑ Back to General Heater FAQ's

 


Patio HeatersForced Air HeatersConvection HeatersContact UsShipping FAQ

 

Copyright © 2006 Compass Industries. All Rights Reserved.